At Werk-tron.com, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
🛠️ Return Policy
You have 14 days from the date you received your order to return an item.
To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging
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Accompanied by the receipt or proof of purchase
Please do not send your purchase back without contacting us first.
💸 Refunds
Once your return is received and inspected, we’ll notify you via email. If your return is approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
Non-Refundable Items:
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Items marked as final sale
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Used or damaged items not due to our error
🔁 Exchanges
We only replace items if they are defective or damaged. If you need an exchange, send us an email at contact@werk-tron.com and we’ll guide you through the process.
🚚 Return Shipping
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are non-refundable.
If you are returning a high-value item, we recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we’ll receive your returned item otherwise.
❗Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us at contact@werk-tron.com within 48 hours of delivery with a photo and description. We’ll make it right.
📩 How to Start a Return
To start a return or request a refund, contact us at:
📧 Email: contact@werk-tron.com
📍 Subject: “Return Request – Order #[Your Order Number]”
Questions?
We’re here to help!
Reach out to our support team anytime at:
📧 contact@werk-tron.com